Frequently Asked Questions (FAQ)
+ Can I repaint my unit?
We don't allow any renovations in the units. No exceptions!
+ If I want to bring my own furniture, is that allowed?
You are welcome to bring any furniture that you would like. Just notify us ahead of time, so we can assure the unit is clear for you.
+ Can I pay weekly?
We are currently accepting weekly payments as a courtesy to those trying to get back on their feet. When you transition to an apartment unit, rent is due on the first day of the month, with no exceptions.
+ What is considered emergency maintenance or contact problem?
An emergency maintenance problem is an issue that causes a safety hazard to residents or imminent damage to the property that requires immediate action. These emergencies are one that cannot wait until the next business day.
+ What if the problem is urgent but not an emergency?
Please come to the office first thing the following morning so one of our agents can assist you.
+ Are there any restrictions on pets breeds or sizes?
We do not have restrictions on size or breed, however, NO animal with aggressive behavior will be allowed on the property.
+ Is smoking allowed inside the units?
All of our units are smoke-free.
+ What does the background check look for? What if I have bad credit?
It is basically looking for any type of sexual or violent crimes as well as extensive substance abuse issues. Credit will not affect the decision at all.
+ How long will it take to process my background check?
If completed and turned in to us by 3 p.m. Monday–Friday, it should be the same day or the next morning.